Usacomplaints.com » Cars & Transport » Complaint / Review: Keith Pierson, Toyota - Toyota, Keith Pierson attempted ripoff. #116830

Complaint / Review
Keith Pierson, Toyota
Toyota, Keith Pierson attempted ripoff

I took my 2001 Celica into Keith Pierson Toyota (where purchased) to have a 10 point inspection. After about 10 minutes, I was called over and asked to look into the valve cover? To see that there was sludge buildup. He then showed me that there was no oil on my dipstick. I asked what needed to be done and was told the engine had to be rebuilt and it would cost $3500.

I explained to someone wearing a tie and white shirt, that the car had only 47K miles on it and I had routine oil changes done according to the manual and that the first two oil changes were done at Keith Pierson (that gets me from 0-22,500 miles).

I told them to put my oil cap back on and I would take the car to another mechanic. Later that afternoon I went to another mechanic and told him what KP said. After inspecting my car he said he saw a little sludge and then asked if he could drop the oil pan. I said do it.

To make a long story short, after an oil diagnostics, all I needed was another oil change. The mechanic further stated that even if I needed a complete engine overhaul, he would only charge $2500 and that I wasn't the first person who KP needlessly recommended major work on a Toyota.


Offender: Keith Pierson, Toyota

Country: USA   State: Florida   City: Jacksonville
Address: Youngermans Circle

Category: Cars & Transport

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