I too have been hustled and abused by Just Brakes here in Phoenix. I should have walked out after the Leader AD was dismissed, however, I fell for the con in good faith and paid 4-5 times more than the ad offered. The problem developed and played out at the 32nd Street and Greenway location. First, I had to return 3-4 times for complaints of shoddy workmanship, loose parts, severe pulling to one side upon braking, etc.in that exchange, they also installed a faulty master cylinder that leaked on to a bladder that they refused to replace. Second, they had to turn the drums and resurface them several times. When I went back to further complain I was having continued problems, that store was closed. I visited other stores for assistance, and upon inspection they inform me that the rear drums were "Out of Spec" and required a new job for the same price that I originally paid. They also admitted that the bladder was damaged, and a result of a faulty installation, and that if I was to "Get The Work Done, They would replace it for free. I have been chasing this down for years completely ignored in my many attempts to make this right. I have never in my life seen an organization get away with so much. I have tried for several years to contact the main office in Texas at two numbers, and they refuse to return my call. I understand that they were bought out and changed hands, but they own this! This is consumer fraud as far as I am concerned and the next step in small claims court for 3 times the amount. I will Contact the FTC, The District Attorney's Office. The Attorney General, and so on.
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