Usacomplaints.com » Cars & Transport » Complaint / Review: Ford motor company - Ford lemon Freestyle CFT30 Transmission - Freestyle CFT30. #1054639

Complaint / Review
Ford motor company
Ford lemon Freestyle CFT30 Transmission - Freestyle CFT30

My CFT30 transmission started to fail with the Park/Neutral whine like a throw-out bearing going bad and reverse planetary sounding like a well worn stick shift reverse gear.

No local transmission shop in PA or NJ would even touch this transmission. They stated that there were no rebuilders for this transmission and they would have to get the transmission from Ford, themselves!

I took it to a dealer in Flemington, NJ, even though 80 miles away because the dealer has a reputation for having the technical expertise to actually repair this transmission with a 12 mo 12k mile warranty, as well as replace it with a 3 yr/100K mile warranty.

The service manager informed me that the transmission is on a 60 day backorder from Ford, however they had a team locate 3 Genuine Motorcraft CFT30 transmissions in the US, and should have one here within 4 days.

OK that is a $6300 replacement. I have never heard of any transmission replacement on a passenger car costing much more than $2500!! No transmission should cost almost as much as I paid for the vehicle and I have to pay for it with 1/3 of a year's worth of SS money

This is a transmission with a known high failure rate and I feel it should have been on a recall or at least partial compensation under the lemon laws of Pennsylvania. At 72 and on SS, I can ill afford to pay this type of money for a "repair" that should never have gone wrong in the first place, since I babied this transmission and had it serviced more often than called for by Ford.

How do I sign up for that class action lawsuit again?

I have not called Ford corporate customer service, and they were of no help. Ford case number CAS-2468611


Offender: Ford motor company

Country: USA

Category: Cars & Transport

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