Complaint / Review
Car AcQuire
Mike Bradley ext. 201 Collected $ 499.94 from my Visa, said they had a buyer, there was no buyer, sent refund app. But did not receive a refund. After several calls they said it would take 4-6 wks. Called again after 10 weeks

Received call from Car Acquire. Spoke with Mike Bradley ext 201, said he had a buyer for my car & it would cost me $ 499.94 which could be paid by Visa or Mastercard. So I paid, l after 30 days the car did not sell so I had called regarding my refund & was told I had to file Refund Application Form. I tried to download app. But was not successful. So I did my own refund app. So I would fall into the timeline for my refund. This had to be sent by courier not postal. It had cost me $ 35.41. Well, that was not what they wanted so I had to have them email me the refund application. Filled it out & re-sent by postal this time registered mail which they advised me they would except. That cost me additional monies total of $ 15.55. I was told I would have my refund within 4-6 weeks. Called several times since & was told that another company looked after the refunds. This has been going on since Sept.