Usacomplaints.com » Career & Work » Complaint / Review: TPL Global Logistic Services - Package Forwarding Scam. #997486

Complaint / Review
TPL Global Logistic Services
Package Forwarding Scam

October 19 I received an email in response to my sending a resume for a job I saw on Craiglist for an Assistant Manager position in a Logistics Company. The email said I got the job and I will received employment documents that I needed to fill out and fax back. I was also told I would work for a month at home training for the position and make 1750 a month. I did think that was a lot of money, that about 425.00 a week to learn at home. I thought this was almost reasonable for an Assistant Manger position but it was a lot. I sent the documents and I received several emails back and not until November 12 did I get my first package. Not until November 28 after being told about the package forwarding scam while on at trip to the post office did I know this was not a real job but a scam that could make me an accessory to a crime and face a felony. I know now, looking at the website: http://www.tplglobal. Services.com, I should of been smarter, had more discernment and known "something wasn't right". I went back to the site November 29 and I attempted to send a message on the contact us page and I got the message ; destination cannot be found. That infuriates me, I should of tried this before sending the employment documents November 5. The person who I had been emailing ; David Brown was so adamant about getting the documents, I thought it was a real job opportunity. After leaving the post office I sent a complaint to the Governor's Office of Consumer Affairs, FraudAid.com, the Internet Crime Complaint Center, USPS Postal Inspectors, UPS complaint website, Fed Ex Complaint website and to each of the merchants that send me merchandise. I am so scared. All of the merchandise has my name and address on it. I am scared of the FBI or police coming to my door to arrest me. I would be so scared and embarrassed. I have a clean crime record and I want to keep it that way. I know it was dumb to get in this mess but I want to let people know this is prevalent and to check the facts of any email you receive or any job or money opportunity.

This is one of David Brown's emails:

The first email between David Brown for TPL Global Logistic Services:

Once again, Thank you for applying for position of Assistant

Logistic manager with our company. It is our firm belief that

Training a new employee, who is eager to learn is much more

Effective than retraining a person who already has some

Experience in logistics with another company. If you are reading

This document, you already passed preliminary selection and now

Can advance to the next stage.

Our company offers intelligent warehousing and order fulfillment

For miscellaneous internet companies as well as expeditor

Services. Now we are expanding even more, and we are opening a

New location. We would like to make sure that we have enough

Trained employees by the time we open the warehouse and office

Space, so we can start right away, without wasting any time.

Below you will find detailed description of the employment

Process, training program, which will be commenced upon your

Successful completion of preliminary employment steps as well as

Salary information for each stage.

Pre-Employment stages.

• You will be interviewed over the phone or in person by one of

Our HR managers;

• If considered necessary at this stage, we might require a

Background check.in this case, you will have to give your

Consent for us to perform one; There are no expenses on your part

• Final interview will be conducted;

• If background check will be satisfactory and results of the

Final interview are positive, you will sign Contract Agreement,

Non-Disclosure Agreement, and will have to fill out tax forms;

• Once all the forms are completed and documents are signed you

Will start working with our company.

Employment stages.

Stage I. Probation period. Duration: 1 month. Salary $2350month.

• This is your probation period during which you will get

Acquainted with our operations. This is a test of all your basic

Skills: attention to details, responsibility, ability to

Multitask and complete several assignments in a short period of

Time without any additional help. You will receive one of our

Smaller client companies and will serve as correspondence agent

For this company, receiving and managing parcels, packages and

Other shipments to be delivered for them. Your ability to

Maintain proper documentation and logs will be tested. You will

Work with the Sales department and regional offices of the

Company, in order to plan necessary expenses and terms of

Delivery to the Clients.

• You will get familiarized with all modules of our proprietary

Logistics software and will obtain basic skills necessary for

Advancement to the next stage.

• You will start learning our Warehouse Management System

Integrated with client’s Supply Chain Systems, and Electronic

Data Interchange (EDI),

• You will be familiarized with our warehouse RFID inventory

System.

• You will have to learn and pass test of knowledge of OSHA

Requirements.

Conditions for passing of this stage are

• No misplaced or lost packages. No mistakes in logs or insurance

Documents. No delays;

• Successful passing of all pertinent tests;

During Stage I you will be working and learning from home, part

Time. When we find a suitable warehouse office space, (it will

Take about 1 month) you would have to start working from office

In order to continue training.

Stage II. Training. Duration of this stage will be determined

Upon completion of stage I and will vary between 3 to 4 months.

Salary will be paid on monthly basis, calculated from base salary

Of $36Kyear. You will be working with one of our trainers in

Order to learn and gain ability to efficiently and independently

Complete the following tasks:

• Be responsible for shipments, scheduling, ordering of equipment

And supplies, ensuring on-time performance;

• Delegate tasks to ensure successful completion of operating

Plans with a strong focus on safety and efficiency;

• Assign daily work schedule based on our open order reports

(shipping). Monitor the amount of man power being used for each

Department according to the amount of units been received and

Shipped on each calendar day;

• Manage and coordinate maintenance plans to ensure maximum

Facility utilization;

• Supervise the floor on a constant basis going true each step

From receiving of goods finishing, picking and packing stations

To assure all customer requirements are been followed, managing

The work flow in order to reach highest efficacy and

Productivity;

• Supervise maintenance of all company warehouse equipment such

As pallet jacks, forklifts, etc. Necessary to run shipping and

Receiving departments.

• Process all paper work for outbound loads including scheduling

Appointments with LTL and FTL carriers, checking in drivers,

Checking and signing the BOL’s, and Confirming all orders shipped

Complete in PKMS.

• Develop and implement warehouse design to include traffic

Patterns, pedestrian walkways, staging areas, loading and

Unloading procedures that would improve productivity in

Receiving, warehouse & shipping efficiency.

• Order and maintain inventory control for all warehouse raw

Materials that include pallets, tapes, machine shrink wrap, hand

Wrap etc;

• Evaluate manpower needs and control costs for overtime and

Plant expenses.

• Promote a safe working environment by providing safety training

And enforcing OSHA rules and regulations.

• Plan, direct, and coordinate day-to-day operations:

Warehousing, Purchasing, Inventory, Customer Service.

Stage III Final stage. You become part of our company.

Upon successful completion of Stage II you will sign a contract

With us with the following conditions and benefits contingent on

Your performance during the preliminary stages:

• Starting salary between 46 and 48Kyear;

• Medical insurance for you, your spouse and up to 2 dependents;

• 2 weeks paid vacation and paid holidays;

• Salary will commensurate with experience;

If you have any questions do not hesitate to contact me over the

Email. If you would like to continue the employment process,

Please reply with an email containing your most recent phone

Number, your updated resume pasted in email body (it is

Important, please don't send attachments) and preferable time

Interval when we can contact you. We will set up an interview and

Will continue from there.

Best regards, David

David Brown

HR Manager,

TPL Global

October 23

Dear Mr. Brown,

Thank you for responding to me about the Assistant Manager

Position, your company TPL Global is trying to fill. I have 2

Years experience in management and six years of Administrative

Assistance experience. I feel with your company I can spread

My wings and also sharpen and improve my skills.

1. How recently did you update your resume? Are you employed at

The moment?

I recently updated my resume within this week after receiving

Critique and assistance. I am currently employed with Sterling

Home Services as an Administrative Assistant and a Telephone

Marketer and I am looking for a career change to move to a

Company that has room for growth.

2. Are you ready to begin from the start and work your way up if

Necessary? Do you understand that it is possible that you will

Have to spend substantial amount of time learning new procedures?

I enjoy learning and I will be content to learn new

Procedures. I am ready to begin from the start and work my way up, as necessary.

3. Do you prefer to work and study from home or office?

I can work either at home or in an office. I can work

Independently at home or with a team in an office environment.

4. If you had a selection between full time and part time job at

The moment, what would be your preference?

I would work full time or part time yet I would prefer full time.

5. What is your preference - fixed paycheck, or compensation that

Would be proportional to the level of your activity?

I have worked and received a fixed paycheck and have worked on

A commission or performance basis. I prefer a fixed paycheck

And aim to work hard and be deserving of each paycheck.

6. What is your expected level of income from this job?

I expect to make 1000.00 or more per month.

Thank you for your time and consideration,

Sincerely,

Victoria A. Luc

& On Mon, 10/22, HR wrote:

From: HR

Subject: Your application for position with our company

To: "Victoria Luc"

Date: Monday, October 22, 7:51 PM

Dear Victoria

Thank you for applying for position of Assistant manager with our

Company.

At the present time we are planning to hire several people and we

Have two positions to fill. Although our procedures would be new

For you, we are going to provide you all necessary training (paid

By the company) if you have required personal qualities and

Desire to succeed on this job.

We received a very large amount of applications for this job and

It would really help us to speed up the process and get to know

You better if you would answer our small questionnaire below.

1. How recently did you update your resume? Are you employed at

The moment?

2. Are you ready to begin from the start and work your way up if

Necessary? Do you understand that it is possible that you will

Have to spend substantial amount of time learning new procedures?

3. Do you prefer to work and study from home or office?

4. If you had a selection between full time and part time job at

The moment, what would be your preference?

5. What is your preference - fixed paycheck, or compensation that

Would be proportional to the level of your activity?

6. What is your expected level of income from this job?

Best regards, David Brown

HR Manager,

TPL Global

P.S. I apologize for contacting you from a gmail address, but

This is a necessary measure to stop spam coming to our HR email

Box every time we post a message on Craigs. Once we confirm that

You are serious about this application, we will continue our

Communication from our corporate email address.

October 19

To Whom It May Concern:

I am responding to the Craiglist Ad advertising an opening for

An Assistant Manager. I have enclosed a cover letter and resume

For your review, if there are any questions I can be contacted at (404) 587-5080.

Thank you for your time and consideration.

Victoria A. Luc

Resume and Cover Letter are enclosed

2.

Dear Victoria

I would like to inform you that there are few changes with the

Status of our expansion that will affect the overall course of

Your employment process. As you probably already know, we did not

Establish a warehouse and office location near you yet. However

We are actively working on it and we are planning to find a

Suitable warehouse office space in December. Which means that

Stage I of employment process would go from your home. All

Training materials would be transferred via email and regular

Mail. Unfortunately it is impossible to do all of the training

Remotely, so we have to cut on the hours and our program a little

Bit.

So Stage I will be last for one month, 20 hoursweek, with salary

1750$month. Once it is complete you would be working from our

New warehouse with salary according to schedule described in

Previous email.

Learning of our Warehouse Management System as well as our

Warehouse RFID inventory system will be moved to Stage II.

If this change is acceptable for you, we would be glad

Set up an interview with you, so we can continue the employment

Process.

Best Regards,

David Brown

HR and Training Manager

TPL Global

Http://www.tplglobalservices.com

Dear Victoria Luc

We are happy to know that you are an employee of our company now.

Right now we will start training process, starting with simple

Tasks and advancing as we go to more and more complex duties.

Right now I would like to explain you a bit more about our

Work and your particular role in our company on this stage of

Training process.

During Stage I of training process you will learn our basic

Operations and will get familiarized with our software integrated

With warehouse automation system. At the end of Stage I You will

Pass OSHA certification and couple of other pertaining tests. At

This moment will be acting as a correspondence agent for some of

Our private clients in Europe. This is a simple task requiring

Consistency, good self managements skills and attention to

Details. You can learn more about what we offer here

Http://tplglobalservices.com/wordpress/goods-forwarding/

You will receive packages, check condition of contents, check

Corresponding documents and send it to the final recipient. You

Would have to maintain a package log, keeping track of all

Packages, documenting all pertinent information. When you receive

Access to our software, you will have to input all the data in

Our database.

It will take few days to check and process your data, once it is

Done, I will contact you right away. Meanwhile, if you have any

Questions about the process, feel free to ask.

Best regards, David

Hello Victoria,

Everything is going as planned, we are supposed to start Monday, it takes couple of days to check and propagate all data. Sorry about keeping you in the dark on this matter.

I hope the weather is good in Georgia now and you are enjoying it as well:)

Best Regards, David

Thursday, November 8, 11:04: 44 AM, you wrote:

Good Morning Mr. Brown,

I hope all is well. I just wanted to check on the status of my application, employment paperwork and my employment status with TPL Global Services. I look forward to beginning training and moving on to the next stage in the training process.

Thank you for your time and consideration. I hope you have a good day and enjoy the beautiful Texas weather.

Sincerely,

Victoria Luc

Dear Victoria

This Monday we start the first day of stage I. There will be no

Complex tasks during this stage, and to make process of training

Even easier, I am going to provide you with written instructions

Every single step of the way. During the first two weeks your

Task is quite easy - follow the instructions, make sure that all

Packages are properly recorded, inspected, added to the log, and

Shipped in time. During the second two weeks we are going to

Concentrate more on training. We are going to supply you with

Training materials, and you will have to pass certain tests prior

To stage II.

As you probably know from our website, one of the main sources of

Our income is servicing small and medium sized Internet based

Sellers. They sell products on Ebay or through their websites,

Without ever touching their goods. We deal with the entire

Process of distribution from receiving the goods from

Manufacturer to delivery to the final user. Storage, packaging,

Customs processing is our responsibility, so our clients can

Concentrate on what is most important for them - marketing,

Promotion and expansion of their business as fast as possible

Operating with maximum efficiency.

Due to unforeseen circumstances, it seems that there will be

Little activity during the first week, the pace will pick up

During the second week. Do not worry, it does not affect your

Salary. I will be working with you for the first couple of weeks

Until you get a good grip on the basics. Later on, once you have

Access to our database, we will assign you a training manager who

Will be teaching you more advanced procedures. Your duties on

This stage will consist mostly of logging, gathering data and

Resolving minor issues that may arise with the packages like

Incorrect deliveries etc.

Right now we are expanding on a new target market - eastern Europe

And we would like to gather actual information about shipping

Risks involved for small private parties so that we can calculate

Actual insurance values. You will be instructed in detail during

The whole process. All costs are covered by the company in

Advance, you will be provided with all shipping materials and

Prepaid labels. Main purpose of Stage I is to test your

Reliability and your ability to work without constant

Supervision, while managing to complete required assignments in

Time. Before you manage someone else we would like to make sure

That you can manage your own time. You don't need significant

Storage space, most packages are small and normally you will not

Have more than 3 at a time.

Glad to have you on board, if you have any questions don't

Hesitate to write me.

Best regards, David

3. Dear Victoria

Within the next few days you are going to receive few packages.

Please check contents of the package for damage, record actual

Delivery date and time, we have to know how long it takes for the

Store to deliver the package.

Courier: Victoria Luc

Tracking#: 1ZA6913W0167040504

Carrier: UPS

To: Victoria Luc

Items: Astrid Medium Croco Leather Clutch

Weight: 2.10 lbs

Delivery: 11/09, By End of Day

Courier: Victoria Luc

Tracking#: 753616566359

Carrier: Fedex

To: Victoria Luc

Items: Astrid Medium Croco Leather Clutch

Weight: 2.10 lbs

Delivery: 11/09, By End of Day

Courier: Victoria Luc

Tracking#: 1Z4945X71379765769

Carrier: UPS

To: Victoria Luc

Items: DIESEL® Time Zone Oversized Bracelet Watch BLACK (qty 1)

Weight: 1.60 lbs

Progress: On Vehicle for Delivery Today

Delivery: Friday, 11/09, by 3:00 P.M. (by end of day for residential deliveries)

Status check: http://wwwapps. Ups.com/etracking/tracking. Cgi? Tracknum=1Z4945X71379765769

Best regards, David

4. Hello Victoria,

Excellent, I just sent emails with all the details.

Best Regards, David

Friday, November 9, 11:10: 53 AM, you wrote:

November 9

Good Morning David,

I hope all is well and thank you for your email assuring me that we are moving forward in my employment position for the Assistant Logistics Manager position. I am happy to start.

I believe I received a package, but I'm not sure where I should expect the package to come from.

Sincerely,

Victoria Luc

5.

Hello Victoria,

Yes, thank you very much I did enjoy it because my father is a

Veteran. And for some reason we have several people from the

Military in our company, so we take a day off to enjoy it

Properly. I guess in the military they know the value of

Quality logistics.

In any case, we are resuming normal work, I will provide you with

Detailed instructions about the packages today.

Best Regards, David

Tuesday, November 13, 11:06: 39 AM, you wrote:

Good Morning David,

I hope you enjoyed Veterans Day, if you are a Veteran, thank

You. I wanted to check in with you and make sure things are

Okay, thus far. I have a question as far as the packages I

Received, I am not sure where to send them next.

Thank you.

Sincerely,

& On Thu, 11/8, HR department wrote:

From: HR department

Subject: Re: Good Morning

To: "Victoria Luc"

Date: Thursday, November 8, 7:00 PM

Hello Victoria,

Everything is perfectly fine, it takes some time to process all the documents. You should receive a package

Thursday, November 8, 11:04: 44 AM, you wrote:

Good Morning Mr. Brown,

I hope all is well. I just wanted to check on the status of my application, employment paperwork and my employment status with TPL Global Services. I look forward to beginning training and moving on to the next stage in the training process.

Thank you for your time and consideration. I hope you have a good day and enjoy the beautiful Texas weather.

Sincerely,

Victoria Luc

Hello Victoria,

Yes, thank you very much I did enjoy it because my father is a

Veteran. And for some reason we have several people from the

Military in our company, so we take a day off to enjoy it

Properly. I guess in the military they know the value of

Quality logistics.

In any case, we are resuming normal work, I will provide you with

Detailed instructions about the packages today.

Best Regards, David

Tuesday, November 13, 11:06: 39 AM, you wrote:

Good Morning David,

I hope you enjoyed Veterans Day, if you are a Veteran, thank

You. I wanted to check in with you and make sure things are

Okay, thus far. I have a question as far as the packages I

Received, I am not sure where to send them next.

Thank you.

Sincerely,

Victoria

Hello Victoria,

Please check it now

Https://dl. Dropbox.com/u/108319867/1113Victoria A. Luc 1z4945x71379765769 ec770930656us. Pdf

Best Regards, DavidAkai Professional MPK49 Keyboard (qty 1) 1ZA2552X0244668489 Victoria Luc

Courier: Victoria LucTracking#: 1ZWF25470326887823Carrier: UPSTo: Victoria LucItems: Bose® - Companion® 5 Multimedia Speaker System (3-Piece) (qty 1) Weight: 31.00 lbsProgress: Order Processed: Ready for UPSDelivery: Status check: http://wwwapps. Ups.com/etracking/tracking. Cgi? Tracknum=1ZWF25470326887823%DJ GEAR Akai Professional MPK49 Keyboard (qty 1) 1ZA2552X0244745494 Victoria Luc%DJ GEAR Akai Professional MPK49 Keyboard (qty 1) 1ZA2552X0244745949 Victoria Luc

Hello Victoria

Please download the following prepaid labels. The format of these

Labels is standard: your nametracking number of the package

That arrived to you tracking number for the package that you are

Dispatching.

Victoria luc

1za6913w0167040504 ec810949675us

Https://www.dropbox.com/s/tbnqz8ozbkh758x/VICTORIA LUC 1ZA6913W0167040504 EC810949675US. Pdf

Match the label with the package with according tracking number.

Use the labels to send the packages. There are 2 sheets with 4

Identical labels on them. USPS needs 3 labels, one is for our

Records. You can recycle it, since we use digital copies only for

Our records.

Once you are done please create a dispatch report.

Email subject of the report should be:

Dispatch # $

Where # is the old tracking number and $ is new tracking

Number (you can find it on the label you are downloading now)

The text should contain

1. Your name

2. Old tracking number

3. New tracking number

4. Description of contents (copy and paste from the delivery

Report)

5. Date and time of dispatch.

6. Address of USPS office used

7. Problems or other comments. Also please record how much time did it take for you to

Send the package in this section.

The report should contain no other information.

Best regards, David

Hello Victoria,

I received the dispatch, little correction

Please use just numbers to indicate section and data. Nothing else.

Report should look like this:

1. Victoria Luc

2.250762488080860

3. Ec770958447us

4. West Street Shine Sweater (qty 2) Hollister Super Skinny Ankle Jeans all colors (qty 3)

5. Monday 3:15pm

6.2250 Oak Road Snellville, GA 30078-9998

7. No Problem with package or sending package. Received November 15 and sent November 19, 4 days

Best Regards, David

Monday, November 19, 2:34: 49 PM, you wrote:

1. Your name: Victoria Luc

2. Old tracking number: 250762488080860

3. New tracking number: EC 770 958 447 US

4. Description of contents: West Street Shine Sweater (qty 2) Hollister Super Skinny Ankle Jeans all colors (qty 3)

5. Date and time of dispatch: Monday 3:15pm

6. Address of USPS office used: 2250 Oak Road Snellville, GA 30078-9998

7. Problems or other comments. Also please record how much time did it take for you to send it: No Problem with package or sending package. Received November 15 and sent November 19, 4 days

Https://www.dropbox.com/s/7qqfdm8wkq3sksj/Victoria_Luc_542427219023_EC791074870US. Pdf

Victoria A. Luc

1. Tracking Number: 5424 2721 9023

2. Detailed item description: 256 GB Agility4 SAT A3 2.5" Solid State Drive, black

3. Weight: 1 lb

4. Shop website address: DELL.com

5. Expeditor (DHLUPSUSPSFEDEXetc): FED EX

6. Date of order (from invoice) MM/DD/YY: 11/18

7. Date and time of delivery: Tuesday 11/20 12:30pm

8. Description of damage (if any) and quality of packaging: None, good packaging

9. Description of problems that occurred (if any): Slight discrepancy, the product plastic package was cut open before placed in mailing packaging

10 Physical dimensions of package (width-length-height): 8.25" x 11.75" x 0.5

11 Approximate volume of contents: 7.75" x 5" x 0.5"

Hello Victoria,

I have two reports which one is correct?

One ends with 5949 other with 5494

Best Regards, David

Wednesday, November 21, 11:34: 27 PM, you wrote:

Victoria A. Luc

1. Tracking Number: IZ A25 52X 02 4474 5949

2. Detailed item description: MPK 49 keyboard USB MIDI Controller Regular, Black

3. Weight: 21.8 pounds

4. Shop website address: music123.com

5. Expeditor (DHLUPSUSPSFEDEXetc): UPS

6. Date of order (from invoice) MM/DD/YY: 11/18

7. Date and time of delivery: 11/21 3pm Wednesday

8. Description of damage (if any) and quality of packaging: none

9. Description of problems that occurred (if any): none

10 Physical dimensions of package (width-length-height): 16.5" x 32" x 7.5"

11 Approximate volume of contents: 29.5 x 12 x 2

Courier: Victoria Luc

Tracking#: 1ZA2552X0245362235

Carrier: UPS

To: Victoria Luc

Items: Akai Professional MAX49 USB/MIDI/CV Keyboard Controller (qty 1)

Weight: 18.80 lbs

Progress: In Transit: On Time

Delivery: Wednesday, 11/28, By End of Day

Status check: http://wwwapps. Ups.com/etracking/tracking. Cgi? Tracknum=1ZA2552X0245362235%

Courier: Victoria Luc

Tracking#: 1ZA2552X0345394682

Carrier: UPS

To: Victoria Luc

Items: AKAI MPK49 USB/MIDI 49-Key Keyboard Controller (qty 1)

Weight: 21.80 lbs

Progress: On Vehicle for Delivery Today

Delivery: Tuesday, 11/27, By End of Day

Status check: http://wwwapps. Ups.com/etracking/tracking. Cgi? Tracknum=1ZA2552X0345394682

Hello Victoria,

Please dispatch all packages ASAP because the labels expire with time.

Postal office will not accept those after certain date.

Best Regards, David

Friday, November 23, 11:13: 26 AM, you wrote:

Victoria A. Luc

1. Tracking Number: IZ WF2 547 03 2688 7823

2. Detailed item description: 5 Multimedia Speaker System

3. Weight: 31 lbs

4. Shop website address: bestbuy.com

5. Expeditor (DHLUPSUSPSFEDEXetc): UPS

6. Date of order (from invoice) MM/DD/YY: 11/17

7. Date and time of delivery: 11/21 3pm Wednesday

8. Description of damage (if any) and quality of packaging: none

9. Description of problems that occurred (if any): none

10 Physical dimensions of package (width-length-height): 15" x 19.5" x 10.5"

11 Approximate volume of contents: 1 piece (control pod and acoustimas module): 16" x 8.5" x 6.5", 1 piece (manual and connector cables package) 9" x 6" x 1", 2 pieces (2 speakers and stands) each 8.4" x 4" x 4", 2 pieces (speaker Cords) 6.5" x 3" x 1"

Https://www.dropbox.com/s/6y3fyceiag1b5nn/Victoria_Luc_1ZA2552X0345394682_EC771066052US. Pdf

Victoria A. Luc

1. Tracking Number: IZ A25 52X03 4539 4682

2. Detailed item description: MPK 49 keyboard USB MIDI Controller Regular, Black

3. Weight: 21.8 pounds

4. Shop website address: music123.com

5. Expeditor (DHLUPSUSPSFEDEXetc):

6. Date of order (from invoice) MM/DD/YY: 11/23

7. Date and time of delivery: 11/27 4pm

8. Description of damage (if any) and quality of packaging: none

9. Description of problems that occurred (if any): none

10 Physical dimensions of package (width-length-height): 12" x 29.5" x 2"

11 Approximate volume of contents: 32" x 16.5" x 7.5"

Hello Victoria,

We've been notified about this scam and it worries us because it creates problems for legitimate companies like ours. I understand your concerns. We are aware of this situation on the market and the reasons such scam companies exist is because they are mimicking absolutely legitimate companies which are in this business for years.

As it is stated in our contract, you are getting your paycheck on December 12, but I will do my best to expedite your check. It is very late today, my assistant will call you tomorrow morning and we are going to resolve it. Don't worry, this is a temporary problem.

It is quite possible that your postmaster is a typical representative of old school brought up on concept that Russia is something dangerous. It is his point of view and he definitely has a right to have it. If there were any actual reasons to believe that something is going wrong, postmaster would hold on to all packages. Right now, he is merely expressing his point of view. Our point of view is that Russia is a prominent and promising market with great future. Are you familiar with BRIC abbreviation? It is the opposite of PIGS. BRIC is Brasil Russia India China - countries developing very rapidly with great opportunities for business. PIGS is Portugal Italy Greece and Spain - countries with greatest risks, most troubled economies. Of course Russia is risky for multiple reasons. But there is no good business without the risk. If you are uncomfortable working with Russia, I can switch you to another region. But we have to resolve problems with delayed packages ASAP or our clients will be very angry. You can use another postal office if this one is giving you trouble. As I said, if there was an actual reason to be worried, they would confiscate the goods. So right now it is merely his assumption.

Best Regards, David

Wednesday, November 28, 4:49: 20 PM, you wrote:

Hi David.

I just got back this afternoon from my trip to Florida. I commenced work this late afternoon and proceed to go to the Post Office. I have having some concerns. I went to the post office and I was stopped by a clerk who explained to me that she has been alerted by the Post Master that there is a scam going on where people are employed to send packages to the Russian Federation, packages bought with a stolen credit card and sent to a bogus address. I can't be caught in a scandal.

Please send me payment for the work I have done so far and please explain to me why when I call the number you have given me I can not reach anyone. I have grave concerns and I feel stuck with all of this merchandise that the Post Office is refusing to accept.

Please get back to me. I have to do more home work on your company.

Sincerely,

Victoria

Hello Victoria,

Ok I will put a stop, but can you please update me. What do you mean police investigation?

On what grounds? What's wrong?

Best Regards, David

Thursday, November 29, 1:00: 55 PM, you wrote:

David -

Please no more packages, this matter is under police investigation.

& On Thu, 11/29, HR department wrote:

From: HR department

Subject: Dispatch

To: "Victoria Luc"

Date: Thursday, November 29, 5:46 PM

Hello Victoria,

Please provide other dispatch so we do not sink with this project.

If this postal office is giving you unreasonable trouble use another one.

The thing is that USPS is cutting about 35000 positions and this causes panic.

The result of this panic are multiple unreasonable actions and statements like this one.

What they don't understand is that they are damaging their clients' businesses, making the situation even worse.

We have to continue working as normal. It is quite possible that we have to switch to FedEx. Meanwhile, please use USPS labels, they have been already paid for.

Best Regards, David

Hello Victoria,

Please give me the badge number and contact information of police officer handling this matter.

Best Regards, David

Thursday, November 29, 1:00: 55 PM, you wrote:

David -

Please no more packages, this matter is under police investigation.

& On Thu, 11/29, HR department wrote:

From: HR department

Subject: Dispatch

To: "Victoria Luc"

Date: Thursday, November 29, 5:46 PM

Hello Victoria,

Please provide other dispatch so we do not sink with this project.

If this postal office is giving you unreasonable trouble use another one.

The thing is that USPS is cutting about 35000 positions and this causes panic.

The result of this panic are multiple unreasonable actions and statements like this one.

What they don't understand is that they are damaging their clients' businesses, making the situation even worse.

We have to continue working as normal. It is quite possible that we have to switch to FedEx. Meanwhile, please use USPS labels, they have been already paid for.

Best Regards, David

Hello Victoria,

I must say that your behavior is very suspicious. You don't pick up the phone when we contact you, you fail to respond to our multiple emails. Reply ASAP if you don't want to be under police investigation yourself and this one will be real and substantiated.

You disappear for several days only to appear with bogus accusations. And when those are properly addressed, you continue to evade direct contact.

I am very disappointed and I hope we can resolve this soon.

Best Regards, David

Thursday, November 29, 1:00: 55 PM, you wrote:

David -

Please no more packages, this matter is under police investigation.

& On Thu, 11/29, HR department wrote:

From: HR department

Subject: Dispatch

To: "Victoria Luc"

Date: Thursday, November 29, 5:46 PM

Hello Victoria,

Please provide other dispatch so we do not sink with this project.

If this postal office is giving you unreasonable trouble use another one.

The thing is that USPS is cutting about 35000 positions and this causes panic.

The result of this panic are multiple unreasonable actions and statements like this one.

What they don't understand is that they are damaging their clients' businesses, making the situation even worse.

We have to continue working as normal. It is quite possible that we have to switch to FedEx. Meanwhile, please use USPS labels, they have been already paid for.

Best Regards, David


Offender: TPL Global Logistic Services

Country: USA   State: Texas   City: Irving
Site:

Category: Career & Work

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