Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Restaurant - Ad service. #853882

Complaint / Review
Restaurant
Ad service

My partner and that I visited supper at Pinelli's cafe with my cousin and her spouse for Valentines day. The night time started out excellent. We bought products then bought supper. Although just starting to consume our supper the server helping the desk behind us slipped her holder high in food. As a result of this my spouse and that I wound up obtaining food splattered throughout us. I switched my mind and got sauce splattered on my brow. It had been all-in our hair on our garments and throughout our jackets about the back of our seats. Which wasnot actually the toughest of it. The server never arrived to apologize. We'd to obtain a busboy to obtain us some napkins therefore we're able to clear ourselves off (we never actually got that). Lastly I acquired up and visited the girls space to clear a number of it out-of my hair. My spouse within the mean-time requested anyone to obtain the supervisor. Once the supervisor arrived around he apologized and found the girls space, waited outside until I acquired out to determine easily was okay. At that time he did consider our jackets and washed down around he might. Then he introduced us a $25 gift certificate, but in the same period offered us our statement and billed us the entire amount. Every other cafe might have provided us our foods free of charge due to the error their worker created. Although not this restaurant. My partner and that I were really annoyed. We're able to have created a over what occurred but did not. Your evening was destroyed since we could not go-anywhere next since we smelled and had food within our hair. The one thing we're able to do was move house and have a bath. 24 hours later I introduced our jackets and my spouse top towards the products. Couple of days later my spouse introduced the statement towards the supervisor in the cafe, which he settled. My partner told him we were equally really annoyed and would not return there again. He advised my spouse to return and he'd look after us. To small to delayed. He must have looked after us that evening, not wait until we informed him we'dnot return.


Offender: Restaurant

Country: USA   State: Rhode Island   City: East Providence
Site:

Category: Cafes, Bars, Restaurants

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