I bought An Income Interpersonal discount for this cafe Might, by having an expiration time of December 30. Our purpose was to make use of it Nov 20 for my birthday. I had been not able to make use of the discount because of disease (the whole month of December I had been really ill using the influenza). After I named to determine when the cafe might nevertheless recognize the discount, I had been informed it'd not be recognized.
Ok, you state, the discount did end. Yes it did however it was how a individual managed this case that actually worried me. Not just did she claim no but she proceeded to inform me they were through with Existing Interpersonal and also the discount wouldn't be recognized. She mentioned that I'd had 6 months to make use of it and he or she couldn't result in calling all of the individuals who had exceptional deals to advise them to utilize it. She further mentioned that I had been not alone to create this demand. After I mentioned anything about her having my cash, her reaction was “Yea, I acquired $7 from it; Existing Interpersonal got the rest”.
I don’t learn about you-but this is actually the apex of bad customer support. An easy, “Sorry, we don’t take discount once terminated, ” might have sufficed but togo right into a tirade about duties and just how much the cafe got from the offer was solution of point.
I'm so disappointed. I had been truly getting excited about likely to this restaurant. Today I’m happy I didn’t.
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