Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: WinCo Foods - Thanks for awful customer service. #736221

Complaint / Review
WinCo Foods
Thanks for awful customer service

I had been in the fish table and asked for three lobster tails. The signal read $3.98 ea, and that I obtain they man behind the table to make sure and he explained these were. I'd difficulty speaking with him, since his buddies kept speaking over me, requesting "separately packaged shrimps" among other activities, considering these were humorous. After I was spending in the register I spot the cost was over $14.00 BUCKS for that seafood. I visited customer support soon after being rung as much as right the mistake. Chad S. Visited examine the cost, that's after I discovered they just covered TWO TAILS in the place of three, plus they charged me from the pound in the place of by EACH butt. Then he attempted to inform me it had been $9.96 for that two tails, I asked him if he noticed the indication that study #3.98 each and he explained yes, subsequently asked me easily would really like the distinction in the $14.94 I had been initially billed, I obviously said yes. He offered me the distinction between $9.98 and $14.94… not $7.96 ($3.98 twice) and also the $14.94. After I stated he over-charged me again… he explained "it is the duty"… THERE'S NO TAX ON LOBSTER TAILS, as well as if there have been, it'd not equivalent $2.02!!! Then he stormed away angry, declining to provide me the published cost, despite the fact that he noticed the indication, and that I needed to obtain another person to return me totally, and quit without any lobster… and mad myself. THANKS FOR YOUR FANTASTIC CUSTOMER SUPPORT CHAD S… and also the fantastic man who ignores clients to keep in touch with his buddies behind the fish table!


Offender: WinCo Foods

Country: USA

Category: Cafes, Bars, Restaurants

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