One worker attempted to create me stay in the desk reserved for those who have problems since I've a limp. I actually donot make use of a wheelchair and was completely capable to sit down at the empty tables. Over and despite my protests she went to the folks relaxing in the table, directed her hand at me so they all looked and informed them-they needed to transfer and so I might have their table. I had been ashamed and began walking down when she screamed FULLY 'hello, I acquired you a desk.'
After I asked her why she did that despite my informing her used to donot need or require the desk, she REFUSED it. I'd only observed everything! She held questioning it but ultimately accepted it. Then she said 'that isn't why I went up-to them" - as though somehow that made it okay. (Also, I had been quite a long time normal for the reason that shop - I never requested for help, never lay at that desk, never had an issue - I've NO idea what caused her to "help" me).
And So I approached the supervisor and did not get much reaction. Then I attempted to get hold of the DM - unsure if my concept got to her precisely however in a couple of days I acquired a contact saying I ought to place it behind me since she was attempting to be good.
No apology, not really lip-service to knowing my view-point. I understand she believed she had been good nevertheless when a person claims 'no, I truly do not need that,' the desire really should not be simply completely and definitely dissed. Are they likely to allow her start determining what clients wish to consume too?
Also, it isn't skilled to stage in a client and create additional clients browse around. It isn't skilled to shout at clients. I truly certainly do not like interest named in my experience and that I truly only wished to silently take a seat.
I kept calling customer support and lastly the DM did email and questioned me to contact - I Have named and sent her numerous occasions. No reply.
The folks in the customer support # are super-nice but people about the frontlines do not appear to treatment. I'm such as the worker simply provides them a sob story plus they believe 'oh how nice.' She lied in my experience when she realized I'd simply observed the initial event - no showing what she claims for them.
All I'd like would be to realize that Starfuks understands the way in which she handled me was rude and they've described it to her. Exactly why is that this type of large package to them.?? I really could have already been over months before. They are making me madder than I actually was in the unique event.
Guidance anyone?
Thanks
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