I went to TGI Fridays in Wilmington NC. We were there for a going away party. I note that we USED to have all of our get togethers their. Everyone had ordered and I ordered a Smothered steak, when it came it was slimy and tasted funny so I asked the waitress to send it back. She brought the manager to the table and he was making a big deal out of me sending it back.
I informed him that I didn't want it for free I just wanted a good steak. He personally took the steak and said he would handle it. Well everyone finished eating and ordered dessert and I never recieved my food.
When the waitress was bringing the check she made a comment about me never getting my food and said she would go get it.By this time everyone was ready to leave and I just told her never mind.
I emailed the homeoffice for TGI Friday's TWICE and never even got a response from my complaint. This would not have bothered me so bad if it hadn't been the manager himself that dealt with my problem. I would recommend that you DON'T go to TGI Fridays if you want good food or good service.
Thanks,
Aggervated
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