Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Woody s Steak House - Awful - Filet Mignon. #564567

Complaint / Review
Woody's Steak House
Awful - Filet Mignon

Do not, I repeat, DO NOT waste you time and money on this hole in the wall joint! Went here for an anniversary dinner. Upon entering it is just mediocre. Nothing at all fancy about it. Tables are crammed into each room, and for such an expensive place, I did not enjoy hearing everyone around me’s conversations. The menu is small, boring and pricey. It just so happened to be on a night when they were running a special. So to save us some extra cash we opted for the special. Upon visiting the bathrooms, I was so disgusted! They are total filthy and unacceptable, and are in no means handicap accessible. I was immediately disappointed when the food arrived, as my steak was supposed to be done medium, and was obviously well done. I showed the waitress and she agreed and sent it back. 20 minutes later, after my husband had already finished his meal, they brought me another, to which to my dismay, again was done very well done. At this point I was aggravated and flagged the waitress over again and explained how unacceptable this was and asked to speak to someone in charge. She was very nice and apologetic and said she would go and get the owner. 2 minutes later out walks a young man in shorts and a t-shirt. I said to him “you’re the manager? ” and he remarked, “No, I am the owner.” I could not believe how unprofessional his attire was. I again explained to him my dis-satisfaction with my experience, and asked how he could make it right. He simply told me there was nothing that he could do, and began to tell me how much money he had already lost due to cooking 2 separate steaks for me (why is this my problem that his cooks do not know how to properly cook a steak). I then tell him that I don’t care about his problems, and that those were not mine. He adamantly refused to do anything for me, even after I told him I would prefer no steak at all and to simply take it off of my ticket. I then reminded him how influential word of mouth is, but he again refused and walked away. When the waitress returned, I explained to her the situation and she was extremely sorry and said that he should have given us our whole meal on the house. At that point asked for our check, paid and left. This place should be closed down for the condition of the bathrooms alone. I would hate to see what the kitchen looks like!


Offender: Woody's Steak House

Country: USA

Category: Cafes, Bars, Restaurants

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