Your company is not only withholding $12,000 of charged money on my account, you also decided to charge my bank about the interest of on the money you don't plan on giving me anyway. I could have averted this entire disaster is the incompetent moron who sold me your service had stated to me the limit on which my account was on. He said there was NO limit, probably so that I would join. I can not believe how ridiculous your company looks right now, providing me NO help whatsoever.
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