I have used Schwans for years. Our driver was awesome! Unfortunately, about a year ago, he moved on to another job and even told us so. Since then, we had NO service for months - I even tried calling customer service to get them to ship to me but they said a new driver would be there in 2 weeks. Well, 3 months later and we see the truck at least but he didn't stop... Not until the next time (2 weeks out). Since then, we've had 4 new guys. I know someone who was going to work there and was told to 'make sales' in a territory 50 miles from where he'd actually work! (not a great way to meet your new customers). Anyhow... Their customer service is awful and if there were another service locally, I'd check them out! (plus Schwans is losing out on pricing many times anyhow).
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