Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Papa John s Pizza - Disgusting food practices, drug dealing using employees. #227293

Complaint / Review
Papa John's Pizza
Disgusting food practices, drug dealing using employees

I am a former employee of the Papa John's Pizza franchise in Commerce, GA. I quit about 3 months ago after an incident I will tell you about.

The cheese that falls into the catch trays while they are making the pizzas is routinely put back in to the cheese pan. The cheese from the trays is often mixed with other pizza ingredients and allowed to sit out for 5 or 6 hours before it is recycled with flies and other insects landing on it. Their employees do not wear gloves while making the pizzas. This probably wouldn't be a problem except for two little facts.

#1- this franchise has been investigated and nearly shut down several times because their ovens aren't hot enough and the pizza is not properly cooked. And

#2- 90% of their employees are drug users. As in - do drugs (weed, meth, etc) on the clock in the back of the store.

They also allow food to go out of date in their walk in and it is common practice for them to not catch it until its been out of date for several days (I suppose because their managers are too stoned to know the difference). One time, I was told to use mushrooms that were obviously bad (when you opened the box the stench would nearly knock you over and they had a very thick slime all over) because they were "still in date" by the box.

The owners of the store are aware of their employees on the clock drug use. I know because I complained of it over and over again. I was simply told to my face that, if they drug tested their employees then they wouldn't have any.in other words, we know and we don't care. The last straw for me was when a former general manager of the store was arrested, on the clock, making a delivery for possession of marijuana. It was this particular driver's habit to smoke a joint while delivering pizzas. Not only was this employee not fired or even punished, she was then seen acting as general manager of the Jefferson, GA store.

Food, such as their wings, will sit out on counters and not be properly refrigerated before it is cooked and served. Employees fold pizza boxes in their free time, without any gloves on. Those boxes are then used to put the pizzas in - after the employees unwashed hands have been all over where the food sits. The bowls and trays that food is kept in are supposed to be washed AND sanitized. Often they are half way washed, rinsed and then dunked in water with not a lot of sanitizer. The kitchen area is particularly disgusting. The kitchen is where they cut their vegetables in the morning. It has pizza souce all over the walls generally and food from the past 3 days in the floor. The kitchen is supposed to get mopped every night but most often the middle of the floor is swept and the mop is flung across the floor a couple of times, leaving food particles all over the place.

If you call and have a complaint or want to speak with the corporate office - the number can't be found in the store anywhere. They don't have it and don't want their customers or employees to have it.


Offender: Papa John's Pizza

Country: USA   State: Georgia   City: Commerce
Address: 460 Tanger Drive
Phone: 7063352050

Category: Cafes, Bars, Restaurants

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