I have yet again run into a STOOPID policy, this time at Burger King, where they say no more than one order per car.
I racked my brain to try and think of a logical reason for this, like maybe holding up the line when there are 7 or more cars in line, but this morning at Burger King (3520 Town Center Drive, Littleton, CO 80129, Phone (720) 344-7919. Store Number 12903). However, we were the ONLY car in sight this morning 9:21 am when this snot-ass came on the speaker and was sure to tell us before even taking our order we would NOT be allowed to have more than one order. When asking him why, both at the speaker and later at the window, he said "Because, I'm the store manager, and that's all you need to know."
In my opinion, a REAL store manager would be able to justify the policy, quote it or show it in writing and explain WHY it is a policy, instead of just discouraging future business from hungry customers.
In addition, to further punish us for daring to ask if this was possible, he then said when we gave him the credit card that it didn't look valid and demanded to see my driver's license.incensed I handed it over and then asked why he needed to run my criminal record check just to approve a burger meal. He then voided out the transaction and started yelling at us to get out of his drive through.
How refreshing that a MANAGER screams at, insults, and threatens potential customers and discourages business.
I just wanted to check in with your audience and see what they feel about this policy, which in my opinion shouldn't be enforced unless they really are in a busy high-traffic period, but even then, should be able to be justified and explained by a MANAGER, especially since we have been to many other Burger Kings that DON'T have this "Policy".
0 comments