A typical OVER-RATED restaurant!!!
Management never replied to the horrible incident yet after 3 weeks, for questionable quality of raw fish on sushi, and attitude of arrogant waitress.
First, a waitress named Emily of Afloat Sushi wouldn't let my wife sit down at the sushi bar to start ordering when our party-of-two waiting number was called twice, because I wasnt present with her at the time.
15 minutes later, I got the car parked, and came in the store confronting with Emily, she gave us this horrible attitude and stating it was "Company Policy" to have "ALL" dinners present before seatingKand if we dont want to eat, dont block the entry way for their other customers!!!
Since it was late, and my wife was hungry, so we sat down at one of the tables, not on the sushi bar as we requested. We were later given sushi with fish not only looked bad, but also tasted weird! When bringing the issue to the attention to the upper management, again, the arrogant waitress Emily said the owner is not there, she couldn't do anything about it, we can only call the owner's number on the wall if we want to complain, but shell call the police if we want to cause trouble for their business, and then she ignored us, went on doing her own stuffs leaving us and other guests stunted in shock toward her attitude!!!
I immediately called that number next to the entrance on the wall 626-379-2221, but got to a voice mail referring herself as Joanna indicating she's out of town, and offered to call her cousin David at 626-236-0213 if it is urgent; Once again, voice mail, I also left a message on David's voice mail stating the whole problem we had that night and hoping to get a response at it.
It was August 5, and today is the 30th!!! Still not a single phone call replying to our matter!!!
Come on guys! Do business the RIGHT way, and don't cheat customers and thinking they would not bring their problem to the attention of proper authorities!!!
Ok, maybe Joanna is busy all these times, but our urgent calls to David were also ignored!!! What if we got sick by having those weird tasting raw fish at the restaurant? Who's going to be responsible?
We are not asking for any refunds... But please help us to STOP this nonsense!
Don't let Afloat ruin other's weekend dine-outs and health issues!!!: (
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