Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Pizza Hut, Anchorage AK - Pizza Hut Anchorage AK deceptive advertising failure to accept coupon they refuse to honor their word. #101724

Complaint / Review
Pizza Hut, Anchorage AK
Pizza Hut Anchorage AK deceptive advertising failure to accept coupon they refuse to honor their word

I won a coupon on KASH country for a free 4-for-all pizza. The coupon clearly states in the lower right corner that "Limited Delivery area, Deliver charges may apply." When I called the phone number to get my pizza delivered, the operator told me that I could not get it delivered, it was carryout only. I talked to the store manager and then the city Vice-President. The VP told me that he could not deliver the pizza because they would lose money by doing a free delivery. Later he told me that he would deliver it for a $16.49 delivery charge (the price of the pizza) and that he could choose not to accept the coupon if he didn't want to accept it. I then called the 1-800 nationwide complaint line and related to them my situation. They said that they would resolve the situation and get back with me. Two weeks later, I call back and nothing has been done, but they tell me that they will call me back within a couple of days. Naturally, it has been three days later and still no reply.

Beware of Pizza Hut's coupons because they refuse to honor their word.

Glen


Offender: Pizza Hut, Anchorage AK

Country: USA   State: Alaska   City: Anchorage
Address: Bonaface & Glenn Hwy
Phone: 9073372323

Category: Cafes, Bars, Restaurants

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