In an attempt to pay off my bill I spoke with a "Peter Douglas" that I could not understand his english clearly and he refused to give me an ID number so I hope his name is Peter, then aked 7 times to speak with a supervisor who again was difficult to understand and his name was "Kevin Smith". He came on the phone frustrated even before I spoke with him. I asked for his supervisor and he had no idea when she would be in..."Angel Jordan". I am being charged late fees over $250 for 2011 which were supposed to have been waived and they are trying to force me into giving them payment info over the phone. How can I trust this company with fake names... No id numbers...? I am worried about where I am sending my money!
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