I got the Direct Express card because i was looking into different banks. I wanted to pick the right one and not get alot of fees. I am receiving VA benefits only and after two months of having this card i had two charges that I did not do one for 637.00 and another one for 19.00. Once I noticed those charges I called and asked for a placement card. I also asked them to stop those pending charges before they went threw because I found out they are from africa and I didnt know if I would be able to get those funds back. I was told I had to wait for it to be clear and then file a dispute against the company. And after i do that then the card company will send me a letter to let me know if i would be getting a credit on my account intel the dispute is finished and that takes 45 days. I was soooo upset that was alot of money to be token out of my account when I have four kids I have to support.
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