Over the last week I have spoke with 3 different representatives to figure out how to file a claim (bc they make it VERY difficult) they have all told me different things. After reading my policies over and over again I finally figured out how to correctly file the claims and they were both denied when they are CLEARLY stated as covered in my policy. Then when I called to cancel because I do not want to deal with anymore of their lies (since I got the policy to cover things that they keep not covering) they told me I can't cancel until my open ENROLLMENT period? ENROLLMENT should cover just that! Not cancellations, and no one ever said I couldn't cancel at any time, I'm not on a contract. Do not use them they will just take your money and be a pain in your butt!
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