They contacted us to help us refinace. We explained to them over the phone we had bad credit and we already had our scores. They pulled our credit report anyway then went ahead and used a different reporting company to go off of for our scores. They should pull anyones credit report unless they are absolutely sure they can help them.
They screwed up our credit score by doing an inquiry and then they tell us they can't help us. Brandon is the person we dealt with and he told us one day that there were a few lenders that might work and then we recieve a letter in the mail stating that they can't help us after Brandon told us there was some in mind.
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