Complaint / review text:
This company is the worst that i have ever dealt in my over 25 years in business. The sales reps lie about fees that are added after you sign up for the service. They want even tell you who your sales rep is or try to say that the reps are independent contractors and that they arent responsible for what the reps told you or sold you. I have a signed letter from the sales rep that says if i am not happy with the srevices that eps will take and buy my contract out from merchant services and that they will give it to someone else that wants to use it. Even written on an eps letter head, signed and dated, and they say they will not honor it because it was made by one of the reps who is not an employee, but rather an independant contractor that technicoly doesnt work for the company directly. Annual fees that are never told to you when you sign up. Fees from merchant services for processing credit cards which I was told that there wouldnt be a fee if i didnt process credit cards and that the credit card machine was only used so checkes could be processed. These scumbags are liars, thieves, and the most fraudulent company i have ever dealt with. I have contacted these people over 20 times to no avail and finally just had to get my bank to put stop payments on all the fees being taken out. You actually deal with merchant services who just says you signed a contract on the equipment and that there is nothing they can do and that you have to contact eps about the problem.in the mean time, merchant services wrecks your credit and continues to call and harrass you about payment. Stay away from them read the bbb report on them. Over 250 complaints in Colorado alone on. Which still cant figure how a company has over 250 complaints and they still have an A rating What a joke.