Complaint / Review
Homecomings Financial GMAC Financing
Ripoff insurance fraud mortgage cheat steal

To make a long story short, my husband and I built our new home in Orlando, and closed on our home in May 28. Our mortgage was sold twice, and we ended up with Homecomings Financial a subsidary of GMAC.

This May we began getting letters stating that we are in a flood zone and need flood insurance. I called our builder and they faxed Homecomings the proper LOMAR letter from FEMA stating our home was removed from the flood zone on May 8.

Homecomings kept sending letters and requesting us to fax them the paperwork again. So since May 14, we have faxed and mailed 7 COPIES of this paperwork to various people at Homecomings Financial Insurance Department. (Angela Eaddy, Larry Clarkson, and Olivia Robinson) We have been told that this would be taken care of, and not to worry, that these things take time.

Then in the beginning of July, we get a notice stating that Homecomings Financial took out a loan for flood insurance in our behalf from Loyd's of London for 982.45. We do not need this flood insurance, and we have proved it. Homecomings keeps sending us paper work from FNIS Flood Serivces in Arlington, TX that states we were in a flood zone in December. We acknowledge that, however, we were removed from the flood zone on May 8.2003.

We need the money that Homecomings used from our escrow account to pay towards this unnecessary flood insurance so that we can pay our Property taxes at the end of the year. I cannot afford to hire an attorney, as I am a public school teacher, and I am concerned that no one will help me.

I have spent all summer trying to work this out with letters, faxes, and phone calls, and everyone I speak with says that it will be fixed in a week, but it has not! I have written to the president of the company, VP of customer service, Insurance Manager, and I even filed a complaint with the Better Business Bureau. I have account numbers, papers, documentaion, phone numbers, dates, times, etc...

I just wish someone could help me by telling me how I can get our hard earned money back. We have spent HOURS UPON HOURS working on this, waiting on hold, faxing papers at Kinko's, etc... I just want some help. I am at my wits end. Thank you.