Usacomplaints.com » Business & Finance » Complaint / Review: Southtrust Bank - Ripoff, kept my money after i disputed the charges from an atm they kept my money for three weeks and still have it don t use them they are horrible with no customer service at all. #85547

Complaint / Review
Southtrust Bank
Ripoff, kept my money after i disputed the charges from an atm they kept my money for three weeks and still have it don't use them they are horrible with no customer service at all

This company is terrible! My money got stuck at the bottom of an atm machine and the operator told me to contact my bank for the refund. I notified them and they instantly started passing the responsibilty to other people within the company. My money is still stuck in the account and they are charging me overdraft for charges that were placed there after the mistake. I have followed their so called procedure and was promised speedy results.

Now about 2 almost 3 weeks later I still don't have my damn money and all they can say is we have a time limit to get your money back into your account all along it is still getting overdraft charges. Please do not go to this bank they have terrible customer service and help and the managers don't even know about the company or the system they use. They are literally dumb asses in this company. If you want these type of people handling your money then go to Southtrust.


Offender: Southtrust Bank

Country: USA   State: Georgia   City: Norcross
Address: 3374 Hoolcomb Bridge Road
Phone: 7705701900

Category: Business & Finance

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