My bill was payed off shortly after Spiegel quite using FCNB. Soon I started getting letters from Card Processing Center charging late fees and a small balance.
I have sent 3 letters with copies of all my cancelled checks and past necessary bank statements plus multiple other letters over the past year. All I get in return are letters saying that they can't believe I am ingoring them. Ignoring them!!!???
I have had all 3 credit bureaus investingate the account and they have all deleted the account from my credit report. I still get letters from CPC. I called CPC to tell them the credit situation and he told me his managers would have to investigate and the negative account would get put back on my credit report.
When I requested to speak to a manager, he hung up on me!
From what I've seen of other complaints, these people need to be handled now!!!
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