My husband called me today and was in a panic state. He said that he tried to us our Walmart money card and it wasn't approved. He said that for some reason we haven't been getting the Walmart e-mails and that made him a little worried. We never had an idea that they had blocked our card. No body from Walmart said a word to us about it. We found out because a purchase was refused. My husband called the number on the back and talked to someone. The lady didn't say a lot, except that the account was being investigated by 'a team', don't know who, just a team, and that this would be going on for five days. So, our money will be blocked for the next five days... Only... We hope. When asking about why and who, she only said that it was because our tax refund money had been deposited into two different Walmart cards, true, and that she couldn't tell us who was doing the investigating. I'm sorry, but this sounds like fraud to me. And it sounds fishy that they want you to give them over your SS# and ID. This tax refund went into my husband's Walmart card account, that only uses for business travel, his needs, what ever, and the other account and card has my name, the card we use for paying bills, food, kids needs, whatever. We haven't done anything wrong. We have committed no fraud but it sounds like Walmart or GE bank, or both are trying too!
After reading complaints on this site, I'll have my husband call the General attorney or Better Business Bureau or somebody that can tell us what's going on and how we can fight this. This is criminal that big business can do things like this and we little people are at their mercy. We used Walmart money card before and never had a problem until now. I'm also angry that they never, never notified us about a problem, never notified us about an investigation and refuse to tell us who this so called team is. This makes me scared to give them SS#'s because for all we know, they might use that for identity theft! This is unprofessional and there is no excuse in not notifying someone about something that's important like this. There needs to be a class action lawsuit against this card! Like I said we were never notified about a block and we're innocent of any wrong doing, as this team will find out, if they aren't really thieves taking off with our money and SS# information.
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