I am frustrated, but reassured, to see that I am not alone in receiving one of West Bay Acquisition's demand for payment. According to them, I owe $19.99 for a DVD rental at Hollywood Video from 6/7. It's ironic to me that this is the first I've heard about it, nearly three years later.
I am confident that the video was returned and that this claim is completely false. I do intend to dispute it in writing and demand a written verification (which according to other consumer reports, they don't have). I won't waste my time calling them. Apparently they are experiencing high call volume these days. Wonder why?
I agree that this is probably just a scam to generate money. $19.99 is not that significant, but if enough people pay rather than dispute it, it could add up to quite a bit.
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