I purchased my home 2 yrs ago and i have had nothing but trouble with these people. They "lost" 3 house payments last summer started to foreclose on my home without even bothering to inform me that they had "lost" the 3 payments.
Out of the blue i received a letter informing me that i owed X amount of money or they were foreclosing. I called them to find out what was going on and then i was told we had missed 3 months worth of payments. I got all the paperwork together, spent hours in the bank tracing the lost checks and found the proof that i had paid and they still pentalized me with hundreds of dollars in late fees.
They have "lost" the faxes 4 times of all the paperwork proving i had paid the months they claimed i didn't. They refuse to take the bad marks off my credit report or refund me all the fees they charged me. They have paid my house insurance and taxes late both years i have been with them, then they charge ME all the late fees. Now they have "lost" 2 house payments yet again. The checks have been cashed where the money is going i do not know.
They yet again have sent me a letter stating they are beginning foreclosure on our house again for non-payment. I faxed them a copy of the cancelled checks yet again waiting to see what they are gonna do now.
As soon as i am able i am refiancing with someone else. This company seems very unorganized, inept and unprofessional.
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