On January 5th, I heard a radio advertisement for receiving a Visa and Master charge card. I called the number and a representative for the company told me that if I wanted a charge card, I had to send them $149.00. (service fee) I gave them all of my information and they were to take the funds out of my checking account and they did. They told me that I would receive a Visa and Master credit card within 7 to 10 days.
I wanted 20 days and received nothing. I called them back and they said that it was on the way and to wait at least another week. Well, a month pasted by so I called again. They said that they were have computer problems and to give them another week. I waited until March. When I called back, I got no anwer. I tried calling for two weeks. Finally someone anwered. They told me that they were having phone problems and that my package was on the way.
By the beginning of April I still had nothing from them. I called them again and they told me that they received my package back because it didn't have enough postage on it. I was so mad that I told them that I wanted my money back. They told me that it would take 30 days to get it back.
I wanted 30 days and nothing. I called them back in May and now I can't get anyone the phone. This is June 2nd and still no one answers the phone. A recording comes on and says that they are on the phone with other customers. Also, you can not leave a message because the mailbox is full. To me that means that everyone is calling them to complain and they a avoiding them. To me this is a class action suit. How can they rip-off so any people and get away with it? Please don't let them have the last laugh.
The managers name is Eddie Harris. When I call to speak to him he is never there, but is on his way. Please help me and others.
Thank you so much.
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