Usacomplaints.com » Business & Finance » Complaint / Review: CitiBank - The Grinch is a Sears Mastercard Programme. #787719

Complaint / Review
CitiBank
The Grinch is a Sears Mastercard Programme

I've a Sears Mastercard that I take advantage of for my online shopping. Lately I attempted to create a purchase with my card, simply to discover it had been freezing. Upon calling the 800-number I then found out it was because of "suspicious activity".

The suspicious activity includes a title; it is named Cyber-Monday and Christmas Buying. There have been no wrong charges, no dual charges. No nothing. I struck a number of main deals and got my Holiday shopping done. Evidently some formula or additional believes that deals are dubious.

To top everything down, nowadays I obtained two created communications stating my card had had dubious activity which I used to be to contact you instantly easily hadnot previously looked after the issue. The characters were dated December 2, times after I Would previously named. The characters stated you named and were not able to achieve me, that will be false. There have been no calls possibly live or on my answering machine.

I'm left to speculate if it'd have flagged five or six big-ticket purchases. The final moment it had been freezing, it had been since I attempted to cover a delivery tag on USPS.com - the Postoffice site. What I would like Mastercard to complete is edit its application to ensure that normal Holiday buying seems to be what it's - regular.


Offender: CitiBank

Country: USA

Category: Business & Finance

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