Usacomplaints.com » Business & Finance » Complaint / Review: Zashpay - Holding your funds and lying about why. #778680

Complaint / Review
Zashpay
Holding your funds and lying about why

Zashpay is a company that holds itself as being an affordable service for small businesses. They claim to provide a fast and easy way to transfer funds to employees or individuals.in fact, they are in the business of holding your money and making interest on it during the time they hold it, much like many credit card processing companies.

I recently had some funds sent to me by an employer. He was told by Zashpay that the funds transfer would be completed within one business day.in fact, I received a notice from Zashpay stating that funds had been transferred to me but that I would not receive them for 7 days! I called Zashpay to ask why and was met with a representative that simply had a canned answer that "any hold on my funds depends on my bank". This is a flat out lie. An electronic funds transfer takes one business day or "night cycle". The funds were sent to Bank of America, so it is not like they were sent to some oddball bank with strange hold policies. Anyway, Zashpay held my money for an entire week and it caused me all kinds of problems.

This is a dishonest company that is in the business of tricking people so they can hold people's money for their profit. When I tried to reach anyone other than the representative using a script, I was met with more canned email responses and lies.


Offender: Zashpay

Country: USA
Site:

Category: Business & Finance

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