Usacomplaints.com » Business & Finance » Complaint / Review: Cash America - NCP Finance Ltd./Wilshire Consumer Credit Scam or Not. #776881

Complaint / Review
Cash America
NCP Finance Ltd./Wilshire Consumer Credit "Scam or Not"

NCP Finance Ltd.

Cash America International

Wilshire Consumer Credit

Scam or Not

To all of you, who read my writings, beware of these companies. The more research I do; the more companies
that are popping up, its like a maze, it would take our legal systems years just to sort it out.By the time justice could prevail, these companies would evaporate. For sure, I never expect to see my Car Title again. So Im out $4654.77 and ownership of my car.

11-14-11 Called

Wilshire for pay-off on loan. Was told the pay-off would be valid until 11-21-11 and the amount would be $4654.77. No credit received.

11-15-11 Was told by customer service rep. That it would be credited the day of receipt and reflected in account on the morning of 11-16-11.

11-16-11 Called in am and ask why payment was not credited and was told that credit would be applied by afternoon.

11-16-11 3:35PST Called and talked to CSR which said it would be credited the night of the 16th and show on the 17th. When ask where the check was, he could not give me a straight answer.

I ask to speak to a supervisor and replied yes reluctantly. Then I spoke to Supervisor Tony which said he didn't know where the check was. I ask if he could call and check with the payment center he had referred to and he replied
that he couldn't and that they could not receive incoming calls. That was the end of the conversation.

11-17-11 5:40am Checked account for update and found that no credits have been posted.

11-17-11 1:32pm Tony De Leon called me from Wilshire Consumer Credit to let me know that I had sent the Certified Check from Bank of America to the wrong address. I told him that the address was given to me by the girl that I had gotten the pay-off from and process was performed just as she had instructed with no variations. He requested a copy of the check and he would make sure the problem would be resolved. I scanned the check and emailed it to him at Tony De Leon [email protected].

2:12pm Tony emailed me and afterwards called to verify that he had received my email with the check copy.
He also told me that it would still be another 10 days before I receiving the title.

11-18-11 I checked my account this morning and the account balance was zero.


Offender: Cash America

Country: USA   State: Texas   City: Ft. Worth
Address: 4220 N Fwy
Site:

Category: Business & Finance

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