I opened my account in January. Since I had just gone through a divorce (not to mention moving into a little condo). I didn't want to just carry $7,000 in my pocket. It was all the money in the world I had.
Upon receiving my debit card I quickly learned I would never be able to use it. Not only did it have an incorrect name on it meant I couldn't get into my checking. This produced great irritation and embarrassment. (over a period of several months I went in and told them to fix it a second time. A card came but without a workable pin. I just never got the chance to use it.
Seems the credit union didn't want me to access my checking. I started sending my monthly bills. They sent them all back and charged me for 11 returns. They credited $100 back. They have as of yet to send me a card that I can use.
I feel I have been raped pretty much. Also they have no way to check online for your balances nor do they send statements. How convenient!!!
I just want my money back so I can close my account.
Also you should see the $1 charges.incredible.
I have contacted people up to the Chairman and have had no success. They want me to close my account so they won't have to pay me. I want my money!
Linda
Altamonte Sp, Florida
U.S.A.
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