Complaint / Review
GE Care Credit
On 3/02 I called them to pay off my account by charging the balance due to my credit union VISA card and was told they could not do this. My credit union would have to send it to them

On 3/02 I called GE to pay them off by charging my balance to my credit union VISA card. I was told they could not do this - I would have to contact my credit union. I called my credit union and was told the form was on-line. I completed the form as required.

My credit union processed the payment on 3/15. On 3/19 I checked my GE account and it had not been posted. On 3/22 I received my monthly statement and saw that not only was the payment not posted; they have added 1,830.90 accrued interest on 3/18.

Today, 3/27 I tried to access my GE account and get the massage that my usercode or passwaord are incorrect. I used the same ones that I used previously on 3/19 successfully - I teied them three times.

At this point in my frustration I am going to contact the Maryland Consumer Protection Agency to see what recourse I have.

Also, I noticed my Lowes charge card is processed by GE - bye-bye Lowes Card.