We have been with United Bank Card for almost 3 years and every January they will remove $89 from our account for an annual fee that is not in our contract, we call them on this and 3 weeks later would get our money back. Two years ago they started charging our account for what they call (Gateway) fees, we are not an internet company and should never be charged these fees, after calling them about 6 times for charging us these fees they refuse to take them off.
Now thanks to the new law that Obama put in place in June about how all processors now have to report a 1099 to the IRS, United Bank Card decided they would start charging everyone $149 to do this and they started taking money out of our account without our knowledge or consent and without notifying us about this. After calling in on this we spoke to two different people and they both were very arrogant and belligerent about it and laughed at me that they have the right to charge anything they wanted to and there was nothing we could do about it.
We have since then sent them a certified letter stating to close the account and cease and desist any and all transactions on our account, the only way we stopped them from charging our account was to close our bank account. We also have filed a complaint on the BBB website and after the Christmas season is over we will be obtaining an attorney to file against them for illegally debiting our account and choosing to extort money from small business's without their consent. If there is any attorney with the guts to go after these people lets get it started now.
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