Created my Dec Mortgage check-out on November 20th and shipped it exactly the same time. Our mortgage repayments are due about the 1st of every month and therefore are deemed late if following the 16th of every month. I frequently examine the web site to determine when my cost strikes my bill. Was worried once the cost nevertheless hadn't been prepared about the 8th of Dec. Created a phone to Nationstar and was certain they'd never obtained the check and that I must place an end cost on that check and reissue a brand new one.
Delivered the brand new take a look at certified email also it was prepared instantly. I acquired a notice at first of January from Nationstar declaring the check that I'd set an end cost on was delivered for them plus they were evaluating me a $25 charge. All my funds were created promptly and Nationstar adding this check might have created an additional cost. After I approached a repetition, she explained that my Feb payment needed to be in licensed resources as a result of this check being delivered for end payment.
It was an issue since I'd previously shipped my Feb cost. Didn't wish to place an end cost on my Feb check and obtain in to the same issue again.informed them that I had been not likely to spend the $25 charge which I'd not leap through hoops to obtain qualified resources, my normal check would need to suffice. They performed the run-around game and sorry but this is actually the method it's sport.
I kept insisting to keep in touch with a about their dishonest methods. After two individual 15-minute waits on-hold, I had been informed due to my exemplary background together they'd take the uncertified look for my Feb cost. This choice was created once they explained it'd been already put in the pc like a halt cost and there is nothing they might do. Was confused from the inconsistent info but treated these were taking the January cost.
I maintain a persistent attention on my payments with Nationstar because they are THE ONLY REAL organization that I cope with that requires fourteen days plus to process payments. Are determined that funds I deliver for them are getting certified mail. It disgusts me that the mortgage business might have this type of poor cost processing technique.
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