Usacomplaints.com » Business & Finance » Complaint / Review: Chase - Stopped receiving alerts, even though there was no reason to stop them. #725702

Complaint / Review
Chase
Stopped receiving alerts, even though there was no reason to stop them

In July, I quit getting all signals on my Pursuit balances, AFTER I had been notified of fraudulent exercise! I think it is involved that next, I no further obtain any signals, although I ought to be getting daily alerts on all records. After I named to ask that which was happening, the very first individual mentioned many clients stopped getting signals in September plus they are attempting to repair the problem. Nevertheless not mounted. They're being delivered, per Pursuit site, but I'm not getting them. After I produce for them, they ask me for my new current email address, on over 1 event. I have told them repeatedly that my pc hasnot changed, my mail hasnot changed, but I no further obtain their signals. So they explained to us-enroll and re-register. I did so that and that I still do not get signals. They they explained to contact them. All of the period, their telephone choices do not work possibly, and so I need to feel the normal bank point to obtain attached to the Web Site team. One individual explained the very first consultant had no company informing me that their issue has influenced many clients. She included it had been my computer system. I informed her nothingis transformed and that I still get signals from other credit card issuers. They've nevertheless not set the issue. I actually quit a note for that Part Manager. It is a trouble to change banks because of direct-deposit modifications, but I intend to just do that! Chase's site division can not appear to troubleshoot the issues, or do they worry about customer support. They do not wish to take any obligation due to their inefficient division.


Offender: Chase

Country: USA   State: Arizona   City: Phoenix

Category: Business & Finance

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