We made a phone payment for one account with HFC. They used the information for one loan with them and then electronically stole the exact same amount and applied it to another account we have with them (and the payment was not due nor the amount they stole). I asked them for a letter stating what happened. They told me on the phone this type of theft has happened before but never with the rep who stole from us.
The only thing they did was say it was a mistake in writing which is a bold face lie based on their own procedures. Now they have filed for a judgement against us. Guess what now we will counter sue those thieving liars. I would like to see who else had there personal bank account electronically pilfered by HFC.
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