I've a deal #10286496701 with First American Homebuyers Safety (First National HBP), 2250 Apollo method, collection 200, Santa Rosa, CA 95407-9118. Their site: https://homewarranty. Firstam.com/Default. Aspx
On 4/2 the First American HBP gave us two work orders: One for plumbing (DRAINEX ROOTER) due to ceiling water leaking in my bathroom, and another order (M K CONSTRUCTION) for the electric fan located under the above leaking roof and damaged by water leaking. They stated they granted both work requests when the roof leaking may be the trigger for that lover broken. When they didn't repair the roof, then your lover might harm later on.
On 4/2 an employee from DRAINEX ROOTER & PLUMBING CO. (http://www.drainexplumbing.com/) came to my house, promised to fix the ceiling on the next day and gave us another service agreement to sign, then asked for $55. We published the check (#1913) and closed the contract. Nevertheless, they smashed the agreement and also have never return. The roof is still dripping.
About The following day only M-K Building set the lover. We settled another $55 (#1914).
Because The water leaking isn't mounted and it'll proceed harm the lover, we advised the Very First National HBP concerning the leaking. They offered us another work-order for plumbing by another organization, THE HOUSE GUARANTEE PLUMBING AND ROOTER.
However, after examination the corporation informed us it's not protected underneath the house safety plan. Plus they delivered us another statement service-fee $55 for work-order #602474707 and use collection company.
Please observe it's exactly the same roof that's two work requests within 1 week. And based on their plan, customers need to spend an overall total three expenses of * 3 = 5: One for electrical and two for water dripping; despite the fact that they refused to repair the roof. And also the lover might continue being broken.
in my opinion it's a fraud. Customers need to pay yearly charge for $432 and further $55 for almost any work-order. It doesn't matter when the work-order is conducted or not, great or poor, total or partial. It isn't like insurance provider and deductible. Nevertheless, the Very First American Organization haven't explained such strange plan for their customers.
Since The First American Organization didn't create a distinct declaration that customers need to spend additional charge for almost any work-order whether it's done or not, great or poor, total or imperfect, and since the Drainex Organization smashed their guarantee, and required $55 for nothing to switch. I really believe they committed a fraud. Their plan violates US fundamental equity and justice.
in my opinion that fundamental equity and justice for almost any agreement demands both events need to trade anything. Customers must spend additional service-fee $55 only when the job order is conducted. No fix or support conducted, subsequently no an additional charge. It's not reasonable to get a service-man arrived at a home, do-nothing, and obtain additional $55. It's okay to refuse the support, but nonetheless getting additional charge for refusal is unjust and dishonest.
PS. We simply get a notice from First National HBP. They terminated the cost for that next plumbing, but nonetheless cost $55 for that unperformed plumbing of DRAINEX ROOTER. Which means they nevertheless consider our $55 for that work-order unperformed.
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