Usacomplaints.com » Business & Finance » Complaint / Review: Capital One Credit Card - Customer service. #687297

Complaint / Review
Capital One Credit Card
Customer service

Ecently posted a cost to money one using the incorrect checking acct info. Right after i understood my error i named money someone to correct the problem. At wich level the inexperienced customer support representative explained I really could not publish another cost since the one I'd submited was displaying a credit in my own acct. I told the client support broker that my auto insurance charged to that particular charge card of course if he didn't take my paymet I'd have to discover an alternate payment way of the insurance and he explained that might be good that I had been not really due however that I really could atleast deliver a payment of 15 bucks since which was the minimal due fee. Following day i delivered 70 money one nevertheless declined to unblock my card until i resubmitted the very first cost amt named 5 various brokers one actually offered me the yearly charge in credti and unblocked my card and that I could create one buy after which it had been plugged again broker after broker moron after moron saying in my experience the stop was created since i returned a paymetn wich i obviously understood and had informed subsequently once and when again money you have no regard because of its clients with no regard for that individuals who keep them in bussiness!


Offender: Capital One Credit Card

Country: USA   State: Arizona   City: Phoenix

Category: Business & Finance

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