Usacomplaints.com » Business & Finance » Complaint / Review: University of Phonenix - Jim, financial advisor, Misleading about Grants. #681552

Complaint / Review
University of Phonenix
Jim, financial advisor, Misleading about Grants

I was called back about 4 years ago about taking a course online with University of Phonenix. I told Jim, that I could not afford going back to school. I had four kids I was taking care of by myself, working, and trying to fit everything from bringing kids to school, their homework when they came home from school, after school activities, making dinner and getting them to bed, just to have a few minutes to myself before going to bed myself.
I received this call from Jim, telling me that I could take classes online, from my own home. I continually told him that I could not afford to do that. He assured me that the classes will most likely be covered by my grant. He gave me a site to go to for the loan, and another site for a grant. I filled this information out online. I received a letter of approval for my grand and Jim had let me know that I was approved for the loan. I thought"Great, as soon as I get the grant money, I will just turn around and pay it right back. "Well time went on, without getting this grant money sent to me. Classes started, and I was still wondering about the grant. So, I called Jim.
He assured me that everything was fine, and I should be receiving it soon. But, what I received was a letter telling me that I was not approved for a grant. I immediately called Jim to talk to him about this. He told me at that time, there must be a mistake and he would look into it. Well, after not hearing back from him, I tried to call him, but got no answer and no return call back.
I was having difficulty concentrating on my classes because I was falling into a depression, because everything was hard enough with costs, and handling every day activities with my kids, without worrying now about this loan I just took out. I continued to leave messeges for Jim, with no return calls.
At this time, I had moved further away from my kids school, and now the trip back and forth to and from school was longer. Trying to still keep up with every day activities with them, and homework. Then, depression hit me hard, where I could not even do the online schooling, because I was not functional, with all the meds the docs had me on. I had left messeges with my teachers, letting them know that I was not able to continue, because of the depression due to this scam of taking a loan out for school, told I was going to be getting a grant, and now everything fell through, and I cannot afford to continue school.
All the teachers had to say was, they hope I feel better. That's it? Obviously then I knew they must know what takes place there with these loans and grants. So, now I am basically bed ridden because I had no energy to get up and do anything, my mother is taking care of my children, and I get laid off from work, and now I'm getting letters that I owe (how much?) for going back to school.
Now, ECMC, which is a collection agency is sending me a bill. I have tried to call them about this bill, nothing they can do, I call University of Phoenix and discuss this issue with them, but they don't care, they just want their money. I do blame University of Phoenix, for false information on the grant I should have received. If you visit http://usacomplaints.com/complaints/university-of-phoenix-c159677.html, you will see others who have also been through the same false information.
I do not think any of us that have proof that have attended this school, and was not given a grant, should have to pay for what we did not agree to. And that is, being told we would receive a grant, and not ever getting one. I would not have ever, ever, signed up for school, if I knew I was not getting a grant, because like I said before, I told Jim, that I could not afford going to school.


Offender: University of Phonenix

Country: USA
Site:

Category: Business & Finance

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