Complaint / Review
Seventh Ave
Also Monroe & Main, Mid night Velvet, Swiss colony, I placed an order, and my order was refused, because they said I need to make a 10% down Payment, when i had a available Balance, my payments where behind, But i was still making Payments toward my acc

I am filing a complaint with seventh avenue, aka midnight velvet, swiss colony, monroe and main, i placed an order with midnight velvet, and i refused my order and i called and was told i needed to pay 10% down for order. I had available credit for the orders, and i had made my payment on my account, though my account was showing behind payment which they charged me a late fee of $15.00. These business practices are not acceptable, cuz i was charged a late fee, plus i made a payment toward my account balance if i had available credit to my account why was my order not approved or processed. Plus i made a payment on account, i had available credit on my account for use. They charged me a late fee for the account, plus they decline me the process of my order, on available credit limits. This is not fair to the consumer who has a credit account. I speak for all who have credit accounts with companies. Susan, tarzana, california.