Complaint / Review
ETunes LLC
Ripped off my Amex Card for $20.80

My American Express card showed a charge for $20.80 in March which I did not make. I checked my statement and learned the biller was ETunes LLC of Van Nuys, CA. I reported the false charge to Amex, who said they would take care of it. But that it would take maybe six weeks. I suspect, since I have seen two more such frauds reported on the internet in March, that ETunes LLC focuses on Amex, knowing they have a six week window to rake in all these charges, then skedaddle to a new company name and address and start again. The question is, where are they getting the Amex credit card listings? All three of us reporting this one report that it was an Amex charge: not Visa, not M/C

I am unhappy with Amex, for two reasons: 1. They take too long to fix this, and 2. My online statement still shows the same total, when they said they'd take it off my statement. I doesn't look like they did.