I have fire damage claim and my truck has set in the shop for about a month now. All i hear from Sara B. Is that there in the process of doing this or doing that. I have been with several different insurance agencies in the past and never had to wait more than a week for good customer service. I was supposed to receive a call last week from another agent of Nationwide but that was a week ago. What does a person have to do to get good customer service? Obviously paying your bill on time is not enough. They want your money but give you no service.
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