Two years ago phh neglected to pay my taxes resulting in huge late fees and penalties which they finally paid out of my escrow.
After 6 months of trying repeatedly to get the issue resolved finally spoke with a supervisor who said she would do an investigation and send a resolution letter within 30 days, never got one. Last fall I went to the courthouse to make sure my taxes were paid only to find out that phh had only made a partial payment.
Since the taxes were due the next day, I paid the balance. Called phh, they said they had mailed an $1800 check, way more than what my taxes are, and ALOT more than the county received.
Then phh raised my payment $400 a month. After another 3 months on the phone with them I called the attorney general, FDIC and FHA, all told me I need an attorney.
I hired an attorney who has sent them 3 letters, they refuse to respond.
This company is the worst. They are robbing me blind!
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