I paid well over $500.00 for a "rapid refund" and was given a guarantee that I would receive a direct deposit into my bank account within 8-15 business days. Well sure enough the money never was deposited, when I contacted the IRS, they stated they released my refund to H&R Block on the 15th day. When I called H&R block they stated the money should show in my bank that day before the branch closes, I notified the bank that I was expecting these funds and they informed me they had nothing scheduled for that day to come into my account nor did they have anything pending. I then proceeded to call H&R Block and spoke with the manager "Roger" who kept telling me give it till the end of the day, it will be there, well I was contacted a day later and told my refund will not be available until 5 days past the date latest date given, not because of the IRS but because someone at H&R Block dropped the ball and didnt do their job correctly! I advise anyone getting their taxes done to PLEASE DO NOT USE THIS COMPANY! This is only one complaint of thousands of the same problem, I could of had a real rapid refund for half the price at another company... Or could of had someone else prep my taxes... H&R Bock is filled with liars and irresponsible accountants USE CAUTION!!!
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