Usacomplaints.com » Business & Finance » Complaint / Review: Ifreedom direct - Lied. #651762

Complaint / Review
Ifreedom direct
Lied

Avoid ifreedom immediate and craig evening!

Schedule of mortgage procedure with ifreedom Immediate and Craig Evening.

- (1-24-11) Craig Day from ifreedom Immediate delivered first pre-acceptance

- Created present on home, they countered, approached Craig

- Craig Delivered 2nd pre-acceptance showing we're able to proceed higher

- Seller’s approved present

- Craig believed to transfer the final up by 14 days being that they are an immediate bank and certainly will improve the procedure

- Got the examination completed about the residence ($525)

- Sent Craig…no reaction

- Sent Craig…no reaction (OBTAINING A BIT CONCERNED)

- Named Craig’s mobile phone. He responded but stated that he'd contact me right back from his function line…no call-back.

- Our Agent, Jim Helm, named stating he was attempting to achieve Craig

- Rick named stating he was concerned about Craig

- Rick asked me to mail and phone Craig. I emailed…no reaction

- Rick asked me to begin receiving estimates on homeowner’s insurance

- (2-8-11) Liberty Good repetition, Eric, named and cited me on the plan. I expected him to make contact with Craig Day-To discover if which was okay and also to contact me back and I would like to understand. Based on Eric, he achieved Craig and Craig accepted.

- (2-8-11) Emailed Craig to confirm the Liberty Mutual reps contact. Craig ultimately replied:

“David,

I aplolgize for not being open to you today.

I'd a Dr. Visit that actually cut into my period.

I talked for the broker and he send me data. I'll talk to you each morning.

Thanks for the paitence with me.

Sincerely,

Craig Day”

- (2-9-11) Emailed Craig in the morning to confirm asking him to call me…no response, no call

- (2-9-11) 6 pm Craig called informing me that things have changed and to advise me of how ifreedom sells loans to different banks. The “other banks”, because of my 669 credit rating, need $13,250 down (that will be 25% of the distinction of the VA max of $417k and also the complete cost of the home). Additionally, he explained that I'd have to display a-6-month PITI which means roughly $30k of resources. I recommended that I really could do this, not a problem. Craig appeared pleased and stated that we're all set.

- (2-15-11) Craig calls declaring that “we are back on track” which we have to perform the evaluation, that will be $400. I gave him my charge card # and sent him the evaluation agreement form.

- (2-17-11) Craig calls and claims that my debt-to-revenue percentage continues to be restricted which his expert wishes me to repay my vehicle (stability of $28k). I recommend that despite the fact that this is difficult, I’ll doit. He claims that people are back on track (I didn’t recognize we were off-track).

- (2-18-11) Ifreedom Immediate costs my charge card $400 for an evaluation. Evaluation is performed.

- (2-22-11) Craig Evening e-mails this:

Dave,

Listed Here Is A backup of the evaluation. The worthiness reaches $482,000 and exhibits no repairs are needed before final.

Your expert has suggested that there's small chance to complete your mortgage program. I ought to possess a yes or number inside the time.

Please consider Wells Fargo or Lender of America. They're the banks we market our loans to and they'll do internally loans with no same level of certification they susceptible to us.

Exactly what the hell!!!??? You simply charged me $400 for an evaluation without 100% comprehending that your organization could lend me the cash???!!

- (2-22-11) I react requesting Craig to forward the evaluation to VAmortgagecenter.com. He reacts within 10 moments with:

Dave,

OUR expert claims the Virginia no further enables the lending company to re-assign the evaluation. Evidently, it's currently completed by your local VA Loan Center.

Your bank must contact them-and keep these things achieve this.

- (2-22-11) soon after that, he directs another mail attempting to throw VAmortgagecenter.com:

Dave,

Be cautious. They run the same as us. They'll need to market this mortgage which is the secondary-market customers needs which make your mortgage dubious.

I'd also not shed time and phone W e A and Wells and obtain started with one of these.

I thought they've an extremely fascinating web site. A month before I confirmed our supervisors their state to become number 1. We're greater about the Industry Diary listing of the most effective 15 creditors. We were 11th plus they were several places behind iFreedom. We just do Virginia loans also, and so I believed these were getting innovative elaboration with that declaration.

They run the same as us? What're you stating craig?

- (2-22-11) At this stage, the offer is actually down and I react with this specific:

Craig,

I am simply looking to get this mortgage finished. You men pre-accepted me, had the evaluation completed, requested me to repay my vehicle, and misguided my Agent completely as much as today. Our Agent, Jim Helm, claims this is actually the toughest he is observed in his 35 years like a Agent. I'm going to be guaranteed to create my encounter along with you and ifreedom recognized on every evaluation website possible (lendingtree, BBB, zillow, consumeraffairs, etc.) I've stored every last communication along with a exact time line of occasions from morning 1 to today. Furthermore, I'll never suggest your organization to anybody... And trust me, I manage countless national workers who're before military.

Initially, I thought you appeared excellent. Nevertheless, sooner or later, you recognized that my mortgage was most likely not likely to occur.in the place of upgrading just like a guy and preserving me-time and cash, you cowered from my emails and calls and constantly misguided the problem.

I ought to have settled more focus on another patients about the numerous evaluation websites.


Offender: Ifreedom direct

Country: USA

Category: Business & Finance

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