In late I submitted my information on the web in an attempt to refinance my mortgage. I received calls from 4 different companies. Amerisave and another company had the best rate, but i decided to go with Amerisave because they seemed like the larger bank.
Once Amerisave actually started working on my loan, I was asked to send in many other documents. This occured for about 30 days. It seemed that everytime i would send in the document they were requesting, they would ask for completetely new things. At the end of the process (about 50-60 days later, and countless hours spent), Amerisave declined our loan because "our income did not qualify for the amount of the loan". Myself and my wife both have impeccable credentials, and have never had any problem securing a mortgage.
Luckily for me, the interest rates had remained relatively the same in the 2 month period. However, imagine if they had gone up. The error of going with Amerisave would literally have cost me tens of thousands of dollars.
I ended up calling the other company back that I originally chose Amerisave over. I explained to the new company why Amerisave declined the loan. My loan representative said that he was very familiar with Amerisave's misleading practices and would have no problem getting me a great loan. With this company, I received a rate and cost quote within minutes. They locked the interest rate with NO cost or obligation to me. They completed the loan in about 25 days, with relatively low docuemtation from me. Anytime I had a question, it was responded to within minutes, even on weekends. They delivered on everything that they had told me upfront. I would recommend this company to anyone.
The company is. They are located in Orange County, California. Their website is and phone number is. Ask for Sam. They have an A rating on the BBB and all 5/5 star reviews. Please do yourself a favor and stay away from Amerisave.
Sorry, …allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.
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