Usacomplaints.com » Business & Finance » Complaint / Review: American General Finance - Inconsiderate and rude. #641278

Complaint / Review
American General Finance
Inconsiderate and rude

We've had financing with AG for more than 5 years now. It had been a little mortgage that's been re written numerous occasions which hasn't truly helped us pay-off our debt. I'm writing to inform you about among your workers within the West Valley Department. Carrie. She got over our consideration a few years back. We've been through a tough period lately having a newborn within the clinic which created us standard on our weight. We've a judge date put up to stay our debt with AG nevertheless we are paying down our debt prior to the real court day. I'm really disappointed within the therapy we've obtained while being in difficulty. Most Nationalis are getting via a difficult time at this time and that's why I'm composing this for you.

We've been constantly hassled with telephone calls and style emails atleast three times per week because we've been offered documents. I actually donot understand if this really is plan, however it is frustrating and that I do not actually understand what otherwise you'd like us to complete when clearly we can not do something about our debt.

My husband received a telephone call on 1/11. He responded the telephone also it was Carrie. She was really rude to my spouse. As he described he'd be paying down your debt in a few months prior to the judge day, and he questioned if he might be provided funds. Carrie told him no, and just why could she provide us something at this time (perhaps to place cash in your wallet???). She subsequently extended to offend my spouse after which she hung-up on him.

Does American Standard handle all their clients in this way. Within this era you'll get further with typical courtesy subsequently being overbearing, harassing, and basic rude for your clients. I thought I'd inform you about that scenario to prevent it occurring to other clients. We've been coping with this sort of conduct from all of the workers in the same workplace for nearly annually and that I think it is undesirable.

I'm so excited to ultimately have the ability to spend our debt. I wont need to notice in the inconsiderate employess at National Genral anymore!


Offender: American General Finance

Country: USA

Category: Business & Finance

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