When I went to my nearby Wells Fargo Bank to deposit my unemployment check, the teller began asking me questions. I said I waslaid off from my job. The teller painted a very bright picture for meandtoldme Wells Fargocould help alleviate some financialstress during this challenging time. I was interested. I later received a phonecall from Erica Brooks. Erica told me about a government programcalledHARPwhereI could refinance to a lower interest ratewithout anyincome or employment verification or contingency. With my goodcredit score, I was pleased for the opportunity to refinance to a lowerinterest rate and save some money each month toward getting backon my feet, all without income and employment verifications andcontingency. Imetwith Erica in person. She moved to complete a mortgage refinance application. She informed me everything would be fine and then asked for asubstantialapplication fee of $375. I was hesitant and she assuredme thatall would be fine and it was a nominal investment toward awonderful savings. I gave her the money. After several weeks passed of nothearing from her, I received a notice in the mail from an underwriting firmthat bluntly statedmy application was declineddue to too much debt toincome. Now I was out $375with no further hope of refinance. I was devastated. My time and money was wasted. I received no phone call or any further contactfrom Erica or anyone else at Wells Fargo Bank or Wells Fargo Home Mortgage. Ihaveheard a very similar story from other friends and co-workers in Fort Collins. I willnever Bank with Wells Fargo or initiate a new Home Mortgage with Wells FargoHome Mortgage again and would strongly advise others, if theyvalue theirtime and hard earned money, avoidanything to do with Wells Fargo Bank andHome Mortgage.
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